The Birmingham-based company, which has its headquarters in the Jewellery Quarter, has added a telephone comparison service to its existing online service and face-to-face field sales team. This will help them to respond to growing demand from consumers. 

 

As well as creating a new department, they also increased their existing team by recruiting 7 new employees. 

 

Director Simon Morley said: "We’ve passed some important milestones in the first part of 2019 and are proud of our small business success story during a time of unfortunate job losses in the energy sector.

 

"We attribute our continued growth to an open, honest and straightforward approach. Energy customers are understandably confused by changes to the price cap and afraid of being ripped off.

 

"Many customers are wary of online services and would rather speak to someone in person and have human guidance through the switching process, as well as someone to call afterwards if they have questions.

 

"We’ve got a young and dynamic team here at Don’t Waste Money who enjoy talking to customers and helping them get a deal they’re genuinely happy with and that saves them money."

 

Source: Insider Media Midlands

 

_______________

 

 

Creating an entire new department is challenging for any company, but a large increase of staff numbers can cause its own often overlooked set of problems with attendance management if the company is still using a manual system. 

 

Adding 80 more sets of paperwork for admin and payroll staff to process can stretch working capacity to breaking point, and that is when mistakes start happening in paycheques and gaps start opening through which fraud can creep. 

 

Our WinTA.NET workplace management system can smooth out any problems that you may be having. The largest source of improvements that we see are from those companies who still use some kind of paper recording system. 

 

This might be a paper sign-in sheet for daily hours or fire roll call, or it might be weekly or monthly timesheets meant to be passed to accounts for payroll processing.

 

Getting employees to record their hours worked directly onto paper is not only open to fraud and mistakes, it also makes room for human error further up the chain. What if managers lose/drop timesheets as they collect them up? What if the person transcribing the timesheets ready for payroll can’t read a worker’s handwriting?

 

Thankfully there’s an easy solution. When employees clock in using our clocking terminals (these accept smartcard or biometric data) the information is recorded by the software and can be exported straight to your payroll software.